Refund Policy

Last Updated: April 2026

Important: Donations, Tips, and Gift Cards are strictly non-refundable. Paid services may be refunded only if the service has NOT started and the request is made within 7 working days of payment.

Donations & Tips — No Refund

All donations (Kanchan Foundation) and tips (GravionShieldX) are final, voluntary, and non-refundable. By completing a donation or tip, the user agrees that no refund, reversal, or chargeback will be initiated under any circumstances.

Gift Cards — No Refund

All gift card purchases are non-refundable, non-transferable, and cannot be exchanged for cash. Once issued, gift cards cannot be cancelled, reversed, or disputed.

Paid Services — Conditional Refund

Refund is allowed ONLY if the service has NOT started and the request is made within 7 working days of payment. No refund if service has started, work has been delivered, or any consultation/scan/audit has been initiated.

Chargebacks & Disputes

Users agree NOT to initiate chargebacks for donations, tips, or gift cards. Any fraudulent chargeback attempt may result in account suspension, permanent service restriction, and legal action. We reserve the right to submit transaction logs and IP records to payment processors to contest disputes.

How to Request a Refund

Email your refund request to priyanshukumarthakur937@gmail.com with your order details and reason for refund. Our team will review within 24-48 hours.

Processing Time

Approved refunds are processed within 7-10 business days to the original payment method. UPI refunds take 3-5 days, bank transfers take 5-7 days.

Contact for Refund Claims

Email: priyanshukumarthakur937@gmail.com

Response Time: Within 24-48 hours